Serco Field Service Engineer II - San Diego, CA in San Diego, California

Field Service Engineer II - San Diego, CA San Diego, CA, US

Job Description Provide repair/sustainment support for U.S. Army’s Giant Voice (GV) Mass Notification Systems (MNS) worldwide in order to support the Army’s primary program goal of providing a centrally-managed program to assist Shore Installations. Lead a team of installers who are responsible for installing, servicing, and repairing structures and major components. Responsible for scheduling and overseeing the installation of products. Ensure adherence to contract specifications and established policies and procedures. Determine and recommend which products or services best fit the customers' needs. Rely on experience and judgment to plan and accomplish goals. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

Provide support in San Diego and the surrounding areas.

Required Skills Active Secret clearance to ability to obtain required clearance.

Bachelor's Degree or equivalent and 2+ years of experience.

Experience with direct life cycle support of Electronic Surveillance (ES) Systems including 2 years of experience with currently deployed systems.

Certification for one or more of the following Mass Notification Systems (MNS) Systems: FedSig, Acoustic Technology, Whelen, Cooper Wheelock, American Signal, Monaco, Landau Gmbh, Kingfisher, TYCO, Bosch, CSEPP/CAIRA, and Madahcom.

IAT Level I or IAT Level II Certification IAW Cyber Security Workforce (CSWF) Requirements: DoD 8570.01-M Information Assurance Workforce Improvement Program.

Certification in accordance with MIL-STD 2000 Reliability Soldering Operator.

Prefer recent experience or working knowledge of any of the following systems:

  1. SharePoint based application life cycle support -AT/FP Information Management (AIM) system -Next generation application implementation -IA requirements

  2. Information Assurance life cycle support

  3. 24/7 CNIC Help Desk Operations

  4. Alarm System life cycle support for CONUS naval facilities currently terminating in the installation / local dispatch centers (LDC) to include Intrusion Detection Systems (IDS)

  5. Wide Area Alert and Notification integration and sustainment which includes the Automated Telephone Notification System /Computer Desktop Notification System (ATNS/CDNS) life cycle support and Mass Notification systems Giant Voice and Indoor Voice

  6. Regional Dispatch Center (RDC) integration and sustainment

  7. Enterprise Land Mobile Radio (ELMR) life cycle support

  8. Security Surveillance Systems integration and sustainment

  9. Physical Security/Access Control (PS/AC) integration and sustainment

  10. Telephony / Telecommunication infrastructure integration and sustainment

  11. Navy Emergency Management Systems (NERMS)

  12. Alarm Monitoring Automation System. (AMAS)

Ability to travel as necessary.

Possess valid U.S. Passport or the ability to obtain required document.

This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.

Employment Type Full time

Career Level Mid Career

Job ID 52445351

Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

Functional Area Systems Design & Engineering

Department Our services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.

  • Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is availableand the supplemental poster is. If you need more information or require special assistance for persons with disabilities or limited English proficiency, contact Serco HR Service Desk at 866-628-6458 or 703-939-6006. You may also e-mail us at.© 2017 Serco Inc.All Rights Reserved.1818 Library Street, Suite 1000, Reston VA 20190