Serco Military Family Life Coun CYB - EIELSON AFB NC52488058 in Chicago, Illinois

Military Family Life Coun CYB - EIELSON AFB NC52488058

Job Description Military Family Life Counselor (MFLC) – Child and Youth Behavioral (CYB):

The MFLC Program was established to expand access to confidential counseling and reduce the barriers and stigma often associated with seeking counseling support. Due to past and present deployments of U.S. Military Service members to locations such as Iraq, Afghanistan and other areas of world conflict, Military members and families may be subject to extreme stress. The stresses of Military life are complex, requiring a wide range of problem solving skills. The DoD recognizes these difficulties and is committed to providing the necessary counseling support.

The MFLC Program provides in-person, confidential, non-medical, counseling services in support of the MFLC program, to support all Active and Reserve component Military Service members and their families, including severely injured Service members and their families. The non-medical counseling services shall be provided by licensed or certified counselors. The CYB-MFLCs provide in-person, confidential, non-medical counseling services that benefit military children. CYB-MFLCs play a key role in giving military children the support they may need during some of the more challenging periods of military life. The overall goal is to give the military child, as well as the rest of the family, support through difficult situations.

Duties include:

Non-medical Counseling Services: The CYB-MFLC counseling modalities consist of individual, family, couples, and groups. Services are delivered “just in time,” when and where they are needed using a “walk around/coaching” approach. CYB-MFLC counseling services are confidential. CYB-MFLC counseling support will provide services to Service members and their families to include following. All services provided are highly confidential.

• Provides client tracking of services performed and referrals made using appropriate reporting system.

• Identifies family needs and provides a "get-well" plan in compliance with non-medical counseling scope (psycho-educational).

• Provides face to face non-medical problem-solving counseling to families when other resources are not available and makes appropriate referrals and warm transfers to military and community resources according to the needs of families and service members.

• Provides MFLC response to critical incidents, surge and on-demand events, and special requests as directed by the POC and approved by the OSD program manager.

• Manages duty to warn and restricted reporting situations according to DoD protocol and staffs the cases with Regional Supervisor/Regional Director.

• Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which they are assigned.

• Participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned/appropriate.

Outreach and Awareness:

• May advise on curriculum development for delivery of service and in response to new presentation requests from military leadership.

• Develops and/or uses approved training and education programs and materials and advises on requests for new or revised presentations by military leadership.

• Coordinates consultations with Commanders or with another provider or staff (Family Center Director, chaplain, Principal, School Liaison Officer, teacher, Camp Director etc.) about how to enhance resiliency, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session.

• Interacts with children and parents from the larger military community and Child and Youth Services (CYS), during special events, parent groups, and center activities.

CYB-MFLC Rotations Available (CYB-MFLCs will be assigned based on the needs of the support activity): General CYB-MFLC Rotation, Embedded CYB-MFLC Rotation, School CYB-MFLC Rotation, CDC CYB-MFLC Rotation, Surge-CYB-MFLC Active Duty, Surge- CYB-MFLC National Guard/Reserves, On-Demand-CYB-MFLC, Long Term Camp Support-CYB MFLC, Short Term Camp Support- CYB MFLC.

Travel: Travel may be required in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation. This position requires access to US Government facilities and systems.

Required Skills Master’s degree from an accredited graduate program in a Mental Health related field such as Social Work, Psychology, Marriage/Family Therapy, or Counseling; a valid unrestricted counseling license/certification from a State, the District of Columbia, a U.S. Commonwealth, or a U.S. Territory that grants authority to provide counseling services as an independent practitioner in their respective fields; and demonstrated counseling competence preceding their employment with the MFLC Program.

Specialized Work Experience and Training:

CYB counselors must have proven experience and qualifications in working with children, working with family programs and/or advocacy services, Military or civilian social service agencies, and/or are a Military family member with full understanding of the Military lifestyle. Possess advocacy knowledge, skills, and abilities listed below:

Working knowledge of Military, state, federal, and local resources; Understanding, sensitivity, and empathy for Service members and their families; Ability to develop trusting helping relationships; Ability to work effectively with individuals and Families from diverse racial, ethnic, and socioeconomic backgrounds; Ability to intervene in crisis situations, using sound professional judgment, ethical practice, and common sense. Work independently to develop, implement, and evaluate safety and intervention plans to meet individual and Family needs; Ability to work cooperatively with Military and civilian medical, social service, law enforcement, and legal personnel on behalf of Service members and their families.

Must be a U.S. citizen, and must speak fluent English. A valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities is required.

Employment Type Full time

Career Level

Job ID 52488058

Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

Functional Area Personnel & Social Services

Department Our services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.

  • Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is availableand the supplemental poster is. If you need more information or require special assistance for persons with disabilities or limited English proficiency, contact Serco HR Service Desk at 866-628-6458 or 703-939-6006. You may also e-mail us at.© 2017 Serco Inc.All Rights Reserved.1818 Library Street, Suite 1000, Reston VA 20190